pgjl Privacy Policy – How We Collect, Use, and Protect Your Data
Last updated: 2025. This Privacy Policy applies to all users of pgjl.pro in the Philippines.
1. Information We Collect
pgjl collects personal data from users in the Philippines in order to operate the platform, process transactions, and comply with applicable regulations. The types of data we may collect include:
- Account Information: Your name, date of birth, email address, phone number, and any other details you provide when registering an account on pgjl.pro.
- Identity Verification Data: Government-issued identification documents may be requested during account verification to confirm your identity and age eligibility.
- Payment Information: Details related to your deposits and withdrawals processed in Philippine Peso (₱), including your preferred payment method and transaction history. We do not store full payment card numbers.
- Device and Browser Data: Your IP address, browser type and version, operating system, device model, and screen resolution are collected automatically when you access pgjl.pro.
- Usage Data: Records of your activity on the platform, including pages visited, games played, session duration, and actions taken within your account.
- Cookies and Tracking Data: Information collected through cookies and similar technologies as described in the Cookies section below.
2. How We Use Your Data
pgjl uses the personal data we collect for the following purposes:
- Account Management: To create and maintain your account, verify your identity, and process your login and registration requests.
- Transaction Processing: To handle deposits and withdrawals in Philippine Peso, verify payment sources, and maintain accurate financial records as required by applicable law.
- Platform Operations: To provide access to games, process bets, credit winnings to your account, and resolve technical issues.
- Regulatory Compliance: To fulfill obligations under Philippine gaming regulations, anti-money laundering laws, and other applicable legislation, including record-keeping and reporting requirements.
- Security and Fraud Prevention: To monitor account activity, detect and prevent fraudulent or unauthorised use, and investigate suspicious transactions.
- Customer Support: To respond to your enquiries, process complaints, and communicate important account updates.
- Service Improvements: To analyse usage patterns, optimise platform performance, and develop new features relevant to Philippine users.
pgjl does not sell your personal data to third parties for marketing purposes.
3. Cookies and Tracking Technologies
pgjl uses cookies and similar tracking technologies to improve your browsing experience, maintain session continuity, and analyse how the platform is used. Cookies are small text files stored on your device when you visit pgjl.pro.
- Essential Cookies: Required for the platform to function correctly, including keeping you logged in and remembering your account preferences. These cannot be disabled without affecting core functionality.
- Analytics Cookies: Used to gather aggregated, anonymised data about how users navigate the platform, which helps us improve performance and usability.
- Security Cookies: Help detect and prevent fraudulent activity and protect your account session.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from accessing certain features of your pgjl account. pgjl does not use cookies to track your activity on other websites.
4. Data Storage and Security
pgjl takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
- Account passwords are stored in hashed form and are not accessible in plain text by any pgjl staff member.
- Financial transaction data processed in Philippine Peso is handled in accordance with applicable payment security standards.
- Access to personal data within pgjl is restricted to authorised personnel who require it to perform their role.
- Your data is stored on secured servers. Where data is processed or stored outside the Philippines, we ensure that appropriate safeguards are in place.
Personal data is retained for as long as your account is active and for the period required by applicable Philippine regulations after account closure. When data is no longer needed, it is securely deleted or anonymised.
Despite our security measures, no data transmission over the internet can be guaranteed to be completely secure. If you believe your account has been compromised, please contact pgjl support immediately.
5. Sharing Data with Third Parties
pgjl does not sell, rent, or trade your personal data. We may share your information in the following limited circumstances:
- Payment Processors: To facilitate deposits and withdrawals in Philippine Peso, your payment details are shared with authorised payment service providers. These providers are contractually bound to protect your data.
- Game Software Providers: Third-party game providers may receive anonymised session data necessary to operate games on the pgjl platform. They do not receive your personal account details.
- Regulatory Authorities: We may be required to disclose your data to Philippine gaming regulators, law enforcement agencies, or other competent authorities when required by law or court order.
- Service Providers: We may engage trusted third-party vendors for services such as identity verification, customer support technology, or platform security. These vendors are permitted to use your data only as directed by pgjl and in accordance with this Privacy Policy.
Any third parties we work with are required to maintain appropriate data protection standards.
6. Your Rights, Minor Protection, and Policy Updates
Your Data Rights: As a user of pgjl in the Philippines, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal data pgjl holds about you.
- Correction: You may request that inaccurate or outdated personal information be corrected. Some details can be updated directly through your account settings.
- Deletion: You may request deletion of your personal data where there is no legal obligation for us to retain it. Note that regulatory requirements may prevent immediate deletion of certain records.
- Objection: You may object to specific uses of your data where permitted by applicable law.
To exercise any of these rights, contact pgjl support at: support at pgjl.pro. We will respond to verified requests within a reasonable timeframe.
Protection of Minors: pgjl strictly prohibits use of the platform by individuals under 21 years of age. We do not knowingly collect personal data from minors. If we discover that a minor has registered an account, the account will be closed and associated data deleted in line with applicable law. If you believe a minor has accessed the platform, please notify our support team immediately.
Policy Updates: pgjl may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The most current version will always be available at this URL. Continued use of the platform after updates are posted constitutes acceptance of the revised policy. If you have questions about this Privacy Policy, or about how your data is handled, please visit our FAQ page or contact us directly.
Questions About Your Privacy?
If you have questions about this Privacy Policy or want to exercise your data rights, the FAQ section is a good starting point. You can also reach pgjl support directly.